Archive for December, 2009

Article: 12.21.2009

Calls to Action: 7 Critical Elements

Part 2 of 2: An exercise to identify Calls to Action. (Part 1 of 2 is here.) In part 2 of 2 for our Calls to Action article, we explore key elements to great calls to action. Let's recap, shall we? Calls to action... Create direction for visitors. Calls to action
 

Article: 12.19.2009

Use ‘Customer’ Brainstorming To Shape Your Business Vision, and Websites Will Write Themselves

Part 1 of 3: Brainstorming with Customers creates company vision. We've all done brainstorming, haven't we? It's fun. If you're like me, I started brainstorming early in school, in special sessions laid out by great teachers. We would all get together at the tender
 

Article: 12.16.2009

Prevent Premature Evacuation of Your Website: Usability Testing as a Strategy

Stop people from 'bouncing' away from your website after only one page. What's your bounce rate? I guess it would help to explain what a bounce rate is. Here's what Wikipedia says...   Bounce rate (sometimes confused with exit rate)[1] is a term
 

Article: 12.14.2009

Calls to Action, part 1/2: Why Your Customers Don’t Buy or Call

Read this article or you'll be losing money! Now, is that a great call to action? It might be. If you're now reading this sentence, it just might have worked. Today and next week in our Tactics section, we'll be talking about these every-page-all-important